These Terms and Conditions, as well as the provisions of the Agreement for the lease of an individual warehouse signed by the Client (hereinafter collectively referred to as the "Agreement" or "Contract"), regulate the procedure for the provision of services for the lease of an individual warehouse (Unit).

WORLD SAFE SERVICE (WSS) provides storage services in specially equipped Units on the territory of its warehouse facilities. The amount of rent, associated fees and availability of Units may vary depending on the location and the selected tariff.

WSS does not provide insurance coverage for the contents of the Unit. Moreover, the Units are not designed to protect property from fire, explosion, high temperature, smoke, water, building collapse and other similar risks. The Client assumes all liability for possible loss of property as a result of these circumstances.

The Client is advised to arrange insurance for the contents of the Unit with its own insurance company.

The Services are provided in accordance with these Terms and any rules published by WSS on the official website: https://selfstoragebali.site

1. DEFINITIONS

1.1. For the purposes of these Terms and Conditions, the following terms shall have the meanings set out below:

"WORLD SAFE SERVICE (WSS)" — the name of the company that is the Owner of the self-storage facility.

"Client" — a natural or legal person who has entered into a Storage Unit Rental Agreement with WSS.

"Unit" — an individual lockable storage space rented by the Client at the WSS premises, as specified in the Agreement.

"Warehouse" — the building in which the Units are located, including related areas such as loading docks, parking areas, and other infrastructure facilities.

"Rental Fee" — the amount payable by the Client to WSS for the use of the Unit under this Agreement.

"Agreement" — the contract between WSS and the Client for the rental of the storage Unit, governed by these Terms and Conditions. For the purposes of this document, the terms “Agreement” and “Contract” are used interchangeably and are legally equivalent.

"WA (WhatsApp)" — an electronic communication tool between WSS and the Client, used for the delivery of notices and exchange of information, which shall have legal effect under this Agreement.

2. RELATIONSHIP BETWEEN THE PARTIES

2.1. The Client:
 a. agrees to rent the Unit from WSS for the purpose of storing personal or business property (hereinafter referred to as the “Client’s Property”);
 b. confirms awareness of the nature and composition of the property placed in the rented Unit;
 c. warrants that they are the owner of such property and/or are duly authorised to manage and dispose of it under applicable law.

2.2. WORLD SAFE SERVICE (including its directors, employees, and authorised representatives):
 a. provides the Unit to the Client for rent in accordance with the terms of this Agreement;
 b. shall not be deemed to have, nor will it be deemed to assume, any knowledge of the contents of the Unit or the nature of the Client’s Property;
 c. is neither a bailee nor the owner of the Client’s Property, and the Client acknowledges that WSS does not take possession of such property.

3. RENT

3.1. The Rental Fee must be paid in advance, and the Rental Fee shall be paid no later than the day preceding the start of the rental period.

3.2. The Rental Fee shall continue to accrue and remain payable until the Unit is vacated and formally surrendered to WSS.

3.3. The Client shall pay a security deposit, which is included in the initial payment and payable in accordance with clause 3.1. The amount of the deposit is calculated as 100% of the one-month rental fee applicable to the specific size of the rented Unit. The deposit may be used by WSS to cover any outstanding debts, penalties, damages, or other Client obligations. The deposit will be refunded after the Unit has been fully vacated, inspected, and returned in satisfactory condition, provided there are no outstanding debts.

3.4. The Client shall pay WSS the monthly amount specified in the Agreement, by the deadlines stated in the Agreement. If the Client fails to pay any monthly fee by the end of the rental period, the Client shall be deemed to be in breach of these Terms and Conditions of the Self Storage Rental Agreement, and WSS shall have the rights set out in Section 7 below.

3.5. Penalties and Late Payments
 In the event of late payment, the Client shall pay:
 a. a storage fee calculated on a daily rate applicable to the relevant Unit type under the prevailing Agreement (“Daily Rate”).
 In the event of a late payment under a previously agreed tariff (monthly, weekly, or annual), from the date of default the rental fee shall automatically be recalculated on the daily rate basis, regardless of the original payment period. The payment shall accrue for each day of delay until full settlement of the debt;
 b. a fixed daily penalty (“Daily Penalty”) of:
  i. IDR 20,000 per day for a Small Unit (0.4 m³ to 2 m³);
  ii. IDR 35,000 per day for a Medium Unit (3 m³ to 9 m³);
  iii. IDR 50,000 per day for a Large Unit (10 m³ to 90 m³).
The total amount due in the event of late payment shall be calculated as follows:
 (Daily Rate × Number of days delayed) + (Daily Penalty × Number of days delayed).
The Company reserves the right to deny access to the Unit until all amounts due, including penalties, are fully paid.

3.6. WWS may deny access to the Unit at any time when the rent or other charges are overdue.

3.7. WSS reserves the right to modify the rental fee and/or other charges by providing the Client with at least fourteen (14) calendar days’ prior written notice before such changes take effect.

3.8. In the event the Client or its representative terminates the Lease or Agreement prior to the expiration or annual renewal date, no refund of rental charges shall be provided.

3.9. The Client may request a refund of any payment made, whether in cash or by non-cash (electronic) means, only within 24 hours from the time of payment. After this period, no refund will be issued, regardless of whether the Client decides not to use the storage service. Refunds for cash payments shall be processed within 4–5 business days. Refunds for non-cash (electronic) payments shall be processed within 4–5 business days after the funds have been received in the Company’s bank account.

3.10. The Client acknowledges and agrees that WSS applies a dynamic pricing model, under which the rental cost of a Unit may vary depending on factors such as demand levels, availability of Units, rental term, storage category, and other commercial considerations.
The rental rate effective on the date of execution of this Agreement shall be fixed in the individual terms of the Rental Agreement and shall be payable in accordance with the agreed payment schedule.

4. STORAGE SPACE

4.1. The Client’s Property shall be stored solely in the Unit specified in this Agreement.

4.2. The Client acknowledges that the Rental Fee for the Unit accrues and is payable regardless of the actual degree of use, including cases where only part of the Unit is utilised.

4.3. The volume or size of the Unit may be changed (increased or decreased) during the term of this Agreement only by written consent of both parties and subject to availability of suitable alternative Units. The Client agrees that in the event of a switch to a smaller Unit, no refunds or other compensation shall be provided for any unused space.
           A recalculation of the remaining prepaid amount may only be applied as a credit towards the payment for the new Unit, provided that no outstanding debts exist.

4.4. The Unit may only be used for the storage of property compliant with the terms of this Agreement. The use of the Unit for any other purpose (including, but not limited to, residence, business activities, or as a registered address) is strictly prohibited.

5. TRANSPORTATION OF PROPERTY AND TRANSPORTATION COSTS

5.1. Upon the Client’s request, WSS shall collect or deliver the Client’s Property at any location specified by the Client. Any such request must:
 a. specifically identify the Property to be collected or delivered;
 b. specify the location for collection or delivery, including any particular instructions;
 c. specify the date and time for collection or delivery; and
 d. be submitted in sufficient time prior to the requested collection or delivery to allow WSS to reasonably comply with the request.

5.2. WSS may decline a request if it reasonably believes it is unable to complete the collection or delivery within the time specified by the Client.

5.3. Responsibility for Transportation
 a. WSS provides transportation services upon prior request from the Client.
 b. The Client is responsible for inspecting and verifying the integrity and completeness of the Property upon collection or delivery.
 c. WSS shall not be liable for any damage to the Property during transportation, except where transportation was carried out by the Company’s own personnel and a signed delivery/collection certificate is in place.
 d. All transportation costs shall be borne by the Client in accordance with the issued estimate.

6. ACCESS AND CONDITIONS OF USE

6.1. The Client:
 a. shall have the right of access to the Unit 24 hours a day, 7 days a week, unless alternative access hours are set by WSS;
 b. bears sole responsibility for securing the Unit in a manner acceptable to WSS;
 c. shall maintain the Unit in the same good condition as at the commencement of the rental period, save for normal wear and tear. If the Client fails to do so, the Client shall promptly reimburse WSS for the cost of any repairs necessary to restore the Unit to its prior condition at termination, based on WSS’s cost estimate.

6.2. Prohibited Items:
 The Client must not store (nor allow anyone else to store) any of the following in the Unit:
  i. food or perishable goods;
  ii. birds, fish, animals, or any other living creatures;
  iii. combustible or flammable materials or liquids such as gas, oil-based paint, petrol, oil, or cleaning solvents;
  iv. firearms, explosives, weapons, or ammunition;
  v. chemicals, radioactive materials, or biological agents;
  vi. toxic waste, asbestos, or other potentially hazardous or environmentally harmful materials;
  vii. any item that emits fumes, odours, or scents;
  viii. any illegal substances, illegal items, or goods obtained unlawfully, including counterfeit goods;
  ix. compressed gases;
  x. medicinal products, medical waste, and biological materials, including used syringes, test kits, diagnostic samples, etc.;
  xi. electronic devices with independent power sources that may overheat or ignite (such as power banks, lithium-ion batteries, electric scooters, etc.);
  xii. cash, precious metals, jewellery, artwork, or other valuables, unless they are properly insured.

6.3. Prohibited Actions:
 The Client must not:
  i. obstruct access to any other storage space;
  ii. create any nuisance or disturbance for WSS or any other WSS customer;
  iii. carry out any activities on the premises that may pose safety risks, cause material damage, trigger an emergency, or infringe upon the rights or interests of other Unit users;
  iv. spray paint or conduct mechanical work within the Unit;
  v. affix anything to the interior or exterior surfaces of the Unit or make any alterations to the Unit;
  vi. allow any liquid, substance, or odour to escape from the Unit, or allow noise to be audible outside the Unit;
  vii. leave behind any waste or refuse generated by the storage of goods. The Client shall be charged reasonable costs for the disposal of such waste or refuse;
  viii. tamper with the electrical systems in any way and shall ensure that no electrical equipment is left operating within the Unit.

6.4. Permitted Use:
 The Client shall use the Unit solely for storage purposes and shall not use the Unit as an office, living accommodation, home address, or to conduct any business or other activity other than storage.

6.5. Utility Charges (for Units with Equipment):
  If the Client rents a Unit equipped with an air conditioning system or other electrical devices that consume power, the Client agrees to pay additional fees for electricity consumption as per the tariffs established by WSS. The amount and payment procedure shall be specified in the Rental Agreement or its annexes.

6.6. Cleanliness, Maintenance, and Safety:
  The Client must:

• keep the Unit clean and in good repair throughout the rental period;
• place only clean, dry goods free of pests, foreign odours, and food waste in the Unit;
• refrain from interfering with the Unit’s or building’s technical systems and shall not connect or leave unattended any electrical or other equipment.

6.7. The Client must immediately notify WSS in writing of any changes to the Client’s (or the Alternate Contact Person’s) physical address, email address, and/or telephone number.

6.8. The Client grants WSS the right to discuss any breaches or defaults with the designated Alternate Contact Person.

6.9. WSS reserves the right to relocate the Client to another Unit for the proper management of the self-storage facility.

6.10. WSS shall have the right to inspect the Unit in cases where there is suspicion of breaches of sanitary or fire safety regulations, subject to prior notice to the Client.

7. DEFAULT

7.1. If the Client fails to pay any amount due to WSS by the end of the current rental period, or fails to fulfil any obligations under these Terms and Conditions of the Self Storage Rental Agreement, time being of the essence, the Client shall be deemed to be in default.

7.2. In the event of the Client’s default under this Agreement, WSS shall be entitled, without prejudice to any other rights, remedies, or powers, to exercise one or more of the following actions, regardless of whether a formal demand for payment has been issued:
 a. impose a late payment fee in accordance with clause 3.5;
 b. restrict or completely deny the Client’s access to the Unit;
 c. terminate this Agreement pursuant to clauses 10.1a or 10.1b;
 d. upon notice to the Client (in accordance with clause 10.1) and subject to the timeframes set out in clause 7.5:
  i. open the Unit and gain access;
  ii. remove the Client’s Property, conduct an inventory, assess and dispose of the Property through public auction, private sale, or any other method as deemed appropriate by WSS, to cover the outstanding debt;
  iii. at WSS’s discretion, retain the Client’s Property as security for the Client’s obligations under this Agreement;
  iv. dispose of the Client’s Property by any other means, whether for value or not, at WSS’s sole discretion.

7.3. The Client shall have no right to any refund or compensation for the loss of belongings after the termination of this Agreement.

7.4. In the event of default, the Company shall store the Client’s goods for a period of 45 days after access has been denied. After this period, the Company may proceed to sell or dispose of the goods in accordance with clause

7.5. The Company shall make reasonable efforts to notify the Client of the intended sale or disposal via email or WhatsApp (WA). Proceeds from any sale will be applied against the outstanding amounts, and any surplus will be held for the Client for a period of 30 days following the sale.

7.6. Mechanism for Sale of Property in the Event of Non-payment

a. If, after 45 calendar days from the end of the paid rental period, the Client has not settled the full outstanding debt, WSS shall have the right, without further agreement with the Client, to:
  • open the Unit;
  • conduct an inventory of the contents of the Unit;
  • assess the value of the contents independently or with the involvement of third parties;
  • sell the contents through public auction, private sale, or any other method WSS deems appropriate.
The opening of the Unit shall be formalised by an Opening Report, drawn up in the presence of at least two WSS representatives (the manager and the senior manager).
 The report shall include: the date and time of opening, the names and positions of the present representatives, photographic documentation of the Unit’s condition, an inventory list of the contents, and the signatures of the participants.

b. The proceeds from any sale shall be applied towards:
  • settlement of outstanding rental fees, penalties, administrative expenses, sale expenses, and other related costs;
  • any remaining balance, if applicable, shall be held by WSS for 30 calendar days and may be claimed by the Client upon presentation of valid identification and supporting documentation. After 30 days, any unclaimed funds shall become the property of WSS.

c. WSS shall not be liable for any loss or damage to the property incurred during the opening of the Unit, inventory, valuation, sale, or disposal process.

d. Property deemed to have no commercial value (including damaged items, expired goods, or items prohibited for storage under Company rules and/or applicable law) may be disposed of or destroyed by WSS without prior notice to the Client and without any compensation.

8. RISK AND LIABILITY

8.1. WSS shall not be liable to the Client or any third party for any incidental or consequential losses.

8.2. The Client’s Property is stored entirely at the Client’s own risk and responsibility. The Client may insure the Property for its full replacement value against all risks, including but not limited to theft, damage, deterioration, flooding, fire, leakage, heat, seepage of any substance from another storage unit, pests, or vermin.

8.3. The Client acknowledges and agrees that WSS does not insure the Client’s Property and shall bear no liability for its loss, damage, or deterioration, regardless of cause. All risks associated with storage rest solely with the Client.

8.4. If the Client does not insure the Property, the Client undertakes full responsibility for any losses, damages, or claims related to the Property and agrees to indemnify and hold WSS harmless from any third-party claims arising in connection with the use of the Unit.

8.5. The only person authorised to arrange the delivery or removal of goods from the Unit is the Client.
 An individual designated in this Agreement as the Alternate Contact Person may access the Unit and manage the goods only upon presentation of written authorisation from the Client, duly delivered to and confirmed by WSS.

8.6. Unless specifically covered by insurance as per clause 8.2, the Client must not store irreplaceable items, such as currency, jewellery, furs, deeds, paintings, works of art, or items of personal sentimental value.

9. COMPLIANCE WITH LAWS

9.1. The Client acknowledges and agrees to comply with all applicable laws governing the use of the Unit. This includes laws relating to the nature of the stored materials and the manner in which they are stored. Liability for any breach of such laws shall rest entirely with the Client and shall include all costs resulting from such breach.

10. TERMINATION

10.1. This Agreement may be terminated under the following circumstances:
 a. Either Party may terminate this Agreement by giving the other Party no less than 14 calendar days’ notice (in accordance with clause 11.1). If WSS is unable to contact the Client, notice may be sent to the Alternate Contact Person specified in the Agreement.

 b. In the event of any breach by the Client of the provisions of this Agreement, including (but not limited to) the violations set out in Section 6 or failure to pay rent and/or charges, WSS shall be entitled to unilaterally and immediately terminate this Agreement.

 c. Upon termination, the Client shall, no later than the date specified in the termination notice, fully vacate the Unit of all personal property and return it in a clean and technically sound condition satisfactory to WSS.
           The Client shall also pay all outstanding amounts, including rent, penalties, damages for non-performance, and any other payments owed to WSS, accrued up to the date of termination.
           The debt calculation shall be carried out by WSS unilaterally and shall be deemed final.
           If the Client fails to fulfil these obligations, the procedure set out in clause 7.2 of this Agreement shall apply.

 d. WSS shall send the Client written notice confirming the termination of this Agreement within 7 calendar days of its termination.

11. NOTICES
11.1. All notices and communications related to this Agreement may be delivered:

• via WhatsApp (WA);
• by email;
• or to the Client’s postal address specified in this Agreement.

A notice sent via WA or email shall be deemed received within 24 hours of dispatch.
A notice sent by post shall be deemed received within five (5) calendar days from the date of posting.

11.2. Notices addressed to WSS shall be sent by email to: selfstoragebali@gmail.com

12. ASSIGNMENT AND GOVERNING LAW

12.1. The Client may not assign its rights and/or obligations under this Agreement to any third party without the prior written consent of WSS.

12.2. This Agreement is drafted in English. Translations into Indonesian (Bahasa Indonesia) or Russian may be provided for convenience only. In the event of any discrepancy or conflict between language versions, the English version shall prevail.

12.3. This Agreement shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia.
Any dispute arising out of or in connection with this Agreement shall be submitted to the jurisdiction of the District Court of Denpasar, Bali, Indonesia, or, at the discretion of WSS, to arbitration under the Indonesian National Arbitration Board (BANI).

13. MISCELLANEOUS TERMS

13.1. Acceptance of Terms
 The act of making a payment, using the Unit, signing this Agreement, or undertaking any other action directed towards receiving WSS services shall constitute unconditional acceptance (acceptance) of these terms, including the provisions of the Agreement itself, its annexes, and the terms published on the official WSS website.

13.2. Modification and Updates of Terms
 The terms of this Agreement and its annexes may be amended by WSS unilaterally, with the updated version published on the official company website.
 The Client acknowledges and agrees that it is the Client’s responsibility to independently monitor changes and check the most current version of the terms.
 The current version of the Agreement is always available via the QR code displayed at WSS premises and on the official company website.

14. ENTIRE AGREEMENT AND LIMITATION OF LIABILITY

14.1. This Agreement constitutes the entire agreement between the Parties and supersedes all prior oral and/or written agreements, statements, correspondence, and intentions relating to the subject matter of this Agreement.
 No statements, representations, or promises made by WSS representatives or employees shall have legal effect unless expressly incorporated into this Agreement.

14.2. Any amendments, additions, or exclusions to this Agreement shall be valid only if made in writing and signed by the authorised representatives of both Parties, or by unilateral publication by WSS in cases provided for under this Agreement.

14.3. Provisions of this Agreement that provide WSS with the right to recover damages, limit or disclaim liability, or remove or dispose of the contents of the Unit shall survive the termination of this Agreement.

14.4. The rental of the Unit, as well as the use of any related tariff plans, constitutes full and unconditional acceptance of the terms of this Agreement and its annexes.